Customer Experience

I didn’t say you could touch me

I didn’t say you could touch me

The use of biometrics in user authentication is thriving with fingerprint sensors becoming more common and technology evolving for reliable facial and voice recognition being used within apps.  Next generation smartphones may also contain iris scanning capability thanks to micro form factor components that can be included in the existing footprint.   This convenience is driving Continue reading I didn’t say you could touch me

Rip it up and start again

Rip it up and start again

Business Transformation is a hot subject right now.  Boardrooms are buzzing with the latest idea for how to change their business to reduce the bottom line, grow the top line, eliminate waste, increase efficiency, grow deeper relationships with customers.  Chief Executives look at their competitors with a jealous eye, thinking how they can implement the industry best Continue reading Rip it up and start again